01How do I find the right size?
Use the measurements on the product page as your guide. If you are between sizes or would like help with fit, contact our team before placing your order and we will be happy to advise.
02Can I request a bespoke design?
Yes. We create considered pieces around your occasion, fit, and personal style. Visit our bespoke page to tell us what you have in mind and start a conversation with the team.
03Do you make wedding and couples’ outfits?
We create occasionwear for weddings, including coordinated looks for couples and wedding parties. Share your date and ideas with us so we can discuss the best option for you.
04How long will my order take?
Timing depends on the piece, whether it is made to order, and your delivery destination. We will confirm an estimated timeline with you before your order is finalised.
05Can I change or cancel an order?
Please contact us as soon as possible with your order number. Changes depend on whether work has started, especially for bespoke pieces, so our team will confirm what is possible.
06What is your returns policy?
Return and exchange eligibility can vary by item and by whether it was made or altered to your specifications. Contact our team with your order details and we will guide you through the applicable options.
07How do I care for my McMillions piece?
Care instructions vary by fabric and finish. Follow the care label supplied with your garment; for delicate or embellished pieces, professional cleaning is usually the safest choice.
08How can I contact the McMillions team?
Send us a message through our contact page and include your order number if your question is about an existing order. Our team will get back to you as soon as possible.
